/isaac software installation
isaac software installation 2021-09-11T15:41:37-07:00

ISAAC SOFTWARE–THE “BRAINS” BEHIND YOUR AEROPOD, POWERPOD AND NEWTON!

Isaac software for Mac/PC, downloadable below, helps you get the most out of your training. Isaac gives you detailed information and insights about your ride–information that no other power meter can provide.

Isaac software also lets you update your AeroPod, PowerPod and Newton firmware–the computer program that runs your power meter electronics.

FREE ISAAC SOFTWARE FOR NEW USERS

WINDOWS USERS:

WINDOWS 10 USERS: “CHROME” BROWSER DOES NOT ALLOW DOWNLOAD OF ISAAC/WINDOWS.  USE “EDGE” OR OTHER BROWSER.

CLICK HERE TO GET ISAAC FOR WINDOWS

MAC USERS:

WE ARE VERY SORRY THAT ISAAC/MAC DOES NOT WORK WITH THE LATEST VERSION OF macOS BIG SUR (11.4+), ALSO, ISAAC/MAC DOES NOT WORK WITH “M1” VERSIONS OF MAC COMPUTERS.  THESE PROBLEMS ARE DUE TO CHANGES MADE BY APPLE, AND ARE BEYOND OUR CONTROL.  

IF YOU HAVE AN INTEL-BASED MAC RUNNING macOS PRIOR TO Big Sur 11.4 (macOS version 11.3 or prior), YOU CAN DOWNLOAD AND USE ISAAC/MAC.

IF YOU HAVE AN INTEL-BASED MAC RUNNING macOS BIG SUR 11.4+, YOU CAN INSTALL PARALLELS VIRTUAL MACHINE AND RUN ISAAC/WINDOWS.

THERE IS NO VERSION OF ISAAC (EITHER MAC OR WINDOWS) THAT WORKS WITH “M1” APPLE COMPUTERS.

CLICK HERE TO GET ISAAC FOR MAC 

MAC USERS ONLY: if you have a Velocomp device manufactured prior to December 1, 2019 AND you are using Isaac/Mac/5.1, then to download ride files you will need to purchase an Isaac/Mac unlock key.  If you’re not sure if you need an unlock key, install Isaac/Mac/5.1, connect your device to Isaac, and then try to download a ride file.  If you see the message below, “This device has not yet been unlocked to enable ride downloads…” you will need to purchase a Mac download key for your Velocomp device:

CLICK HERE TO PURCHASE ISAAC/MAC DOWNLOAD UNLOCK KEY

FREE ISAAC SOFTWARE UPDATES, FOR PC/MAC USERS WHO HAVE ALREADY INSTALLED ISAAC

If you’ve installed Isaac previously, get the latest version Isaac software using the “Help/Check Online for Software Update…” feature located in the “Help/Check Online for Software Update” menu of Isaac.

AEROPOD, POWERPOD AND NEWTON FIRMWARE UPDATES

Get the latest innovations available for your AeroPod, PowerPod and Newton.
Connect your AeroPod/PowerPod/Newton to Isaac and use the “Device/Check Online for Firmware Update…” command to obtain the latest version of firmware available for your Device.

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TECHNICAL SUPPORT

Email us at technicalsupport@velocomp.com or call us during normal business hours at 609 425 0444